
INCO's 100% Money-Back Guarantee is a testament to our unwavering commitment to the quality and effectiveness of our SBF Product Line. We want to assure our users the we wholeheartedly stand behind our products, and to that end, we offer a comprehensive 100% money back guarantee.
However, it's important to understand that, like many products and guarantees, specific policies and terms and conditions govern this warranty:
1. To be eligible for a refun, you must perform a test of the product before full application. During this test, you should not use more than 5 litres of product from a 20-litre drum. This helps you determine whether the product suits your needs. If it doesn't, you can return the product and receive a refund equivalent to the value of a 20 Litre drum. To Qualify for this, you must provide the original purchase invoice and proof of payment.
2. If you;ve used more than 5 Litres of the product, we cannot provide a full refund. Instead, the refund will be based on the remaining product's value. Please note that without the original invoice and proof of payment, the money-back guarantee becomes null and void and cannot be honoured.
3. If you've purchased multiple drums and wish to return them, the unused drums must remain sealed and in their original condition as received upon collection. We cannot accept or refund drums that are dented, smeared with paint, or damaged in any way.
These policies ensure transparency and fairness in our 100% money back guarantee, providing both peace of mind and confidence in the quality of our products.